Grace Bay Training Unit

Prepare Voice Training Room

Review scenario details and start a tracked training session.

Admin
Back to Scenario Library
Loaded from database

Selected Scenario

Lost Tourist Seeking Help

A tourist is lost, separated from family, and believes their passport pouch is missing.

Category

Tourism Support

Trainee Role

Police Officer, Security Officer, or Tourism Staff

AI Role

Distressed tourist

Difficulty

Easy

Expected Duration

10 minutes

Training Objectives

  • Reassure the person
  • gather key details
  • explain next steps
  • and provide calm public-facing service.

Start Tracked Voice Session

This will create a real training session record in PostgreSQL and open the live voice room for this scenario.

Realtime Voice Configuration

The next phase will connect this session to your configured OpenAI realtime voice model. The room is now prepared to receive live audio, transcript, and scoring events.

Voice Model

Realtime

Session

Tracked

Reports

Enabled

AI Opening Line

Please help me. I cannot find my husband, and I think my passport is gone.